DELIVERY & RETURNS

We aim to despatch within two days all orders placed before 12:00hrs GMT.  This is not always possible for large or bespoke orders or orders shipping to countries requiring pre-despatch customs documentation approvals. In most cases orders should arrive within a week of receipt of the order and payment to most USA, UK and EC addresses and within two weeks to most other countries.

Returns and Exchanges will only be accepted if requested within 14 days of date of receipt and the original products are returned to, and received by de Le Cuona New York, USA or Windsor, UK within 28 days of date of purchase in an ‘as new’ and re-saleable condition. For fabric or bespoke orders - fabric that has been cut, treated or altered in any way will not be accepted for return or exchange.